The post April 2017 – Prioritize, Build & Measure Digital Campaigns, with John McPhee & Ryan Campbell appeared first on SEMpdx.

In their quest for the most useful search result, Google’s algorithm has placed increasing weight on social media signals including citations, likes, comments, and shares. Brands that have hesitated to enter the social media fracas have paid a price in terms of organic search rankings. Conversely, brands who embraced social early have benefitted from the additional boost in visibility. The integration of social media tactics into search engine optimization (SEO) efforts can maximize the impact of those efforts on brand visibility, credibility, and sales. The following seven steps will ensure an optimal organic search engine presence.

Step 1: Claim & Optimize Social Profiles
The first and most important step in improving your organic search visibility via social media is to ensure you’ve created profiles on the top platforms. It only takes a few minutes to claim a profile on Facebook, Twitter, LinkedIn, YouTube, Google+, Instagram, and Pinterest. Be sure to secure your brand name as your handle, as it typically becomes the URL and is your best performing keyword in search results. Make sure to incorporate relevant industry keywords into your biography and status updates to boost non-branded search visibility. If you only have time to claim one profile, make sure it is Google+, as there is no such thing as SEO on Google without a Google+ company profile.

Step 2: Listen, Learn & Apply
In case you haven’t yet figured it out, social media is the world’s largest focus group. Every day, millions of people publish their thoughts, opinions, and insights about your company, competitors, and industry. Analyzing keywords and phrases posted on social media provides insights into future content opportunities for SEO. When you have insights into current trends, you can create unique, timely, and compelling content for your website, blog, and social profiles. Utilize Google, social platform search, and related tools (like FollowerWonk) to identify industry influencers and leverage your content to engage target constituents. The goal: seek the Share, which is the most powerful vote of confidence regarding the quality of your content and credibility of your website.

Step 3: Integrate with Website
In order to maximize the value of your investment in social media, it is important to close the loop between your social profiles and website. The first step is to embed links to your primary social media profiles into your website (ideally at the header or footer of your template, so that they appear on every page for optimal visibility). This will tell Google and site visitors that you have a social media presence worth visiting. The second step is to embed social sharing buttons (again, ideally on every page) so that visitors can easily share your content via their social media profiles without having to navigate away and lose their browsing momentum. I mentioned leveraging the power of the share, and this is the easiest way to facilitate that sharing. The third step is to integrate feeds from your social profiles into your website (ideally the home page). This is a great way to keep your website content fresh and interesting to users and search engines. Utilizing tools like Postano will aid in content syndication, curation, and measurement of engagement. Last but not least, consider syndicating customer reviews from third-party websites on your own website. Review sites are often highly visible and respected, and offer critical third-party validation. Martin Hospitality on the Oregon Coast incorporates reviews from TripAdvisor and other platforms into their websites to boost credibility.

Step 4: Develop Winning Content
Content has always been King. There is no such thing as a social media or SEO strategy without content. Leverage the research performed in Step 2 to create shareable content. Google loves multimedia, so think about a multi-dimensional media content strategy. The most efficient approach to content creation is to start with HD video, as one 60-second recording can be repurposed to YouTube, Vimeo, and Facebook, and edited down for Instagram (15 seconds) and Vine (6 seconds). That same HD video also provides more than 1 million still images (for Pinterest and Instagram), and 60 seconds of audio (for iTunes), and can also be transcribed into text for a blog post or an article. Post and syndicate the content on your website and across your social media profiles for maximum reach and engagement.

Step 5: Go Local, Mobile & Social with Search
According to Search Engine Watch, 50 percent of mobile searches have local intent and 61 percent of those mobile searches result in a purchase. As such, mobile search and social cannot be ignored, especially by retail brands. The first step in creating a meaningful local presence is to claim and optimize your local listings on search engines, directories, and review sites. Google and Yelp are two of the most important platforms in this arena. Once claimed and populated with content, it is essential to monitor and update the listings regularly, as freshness is important. Be sure to optimize your website for local search as well, utilizing Schema.org Local Business markup and Google Maps for driving directions.

Step 6: Monitor Social Mentions & Citations
Among the primary signals influencing search rankings are mentions of your brand in social media. Even if all mentions of your brand are positive (which is unlikely), it is essential to monitor social conversations. Quickly address negative reviews and be sure to celebrate and syndicate positive reviews. Engage constituents in conversation to build rapport and trust. Ask and answer questions about your brand or industry and encourage offline-to-online engagement where possible, including encouraging happy customers to post reviews based on their recent experience. This content will all be factored into your rankings. For bonus points, incorporate positive reviews into your paid advertising and offline marketing.

Step 7: Measure & Optimize
What gets measured gets managed, as my old boss used to say. In order to get the most out of your search and social marketing efforts, it is essential to continuously measure and optimize. While there are limitless ways to measure the impact of social media on your search visibility, there are a few primary metrics on which to focus. The first set of metrics relates to the impact of your presence in social media, and includes shares, comments, and brand or website mentions (aka citations). The higher the numbers, the more credible your social presence and the greater the likelihood that they will positively impact search rankings. The second set of metrics, which are further down the funnel, relate to the impact of social media on your website. These metrics include level of visibility in targeted search rankings, the associated traffic to your website, and any resulting leads or sales (which require conversion tracking in your analytics to properly measure). Last but not least, it is worthwhile to measure overall sentiment and related qualitative metrics, which are likely to impact site traffic, rankings and sales. Regularly tweak your content based on insights from analytics to maximize your rankings.

Due to recent changes in consumer behavior, social media will continue to impact search engine rankings and SEO strategy. By integrating social media with your search marketing efforts, you will see a measurable and positive impact on your rankings, traffic and ultimately, sales. Follow the seven steps outlined above and see a return on your marketing investment in the coming year, before your competitors figure it out.

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I couldn’t imagine they would actually think it would be OK to edit their advertisers campaigns without their approval and then only make an “effort” to reverse the changes if advertisers noticed and requested a reversal in writing. But it is actually true.

I had read on the Webmaster World forums that you could opt-out in writing, but that it wasn’t necessarily guaranteed since you had to agree to the terms and conditions to continue advertising, but I thought I’d better take action anyway.

So here is what I sent to Yahoo via the Customer Support form from within each of my clients’ accounts:

“There is a lot of very negative buzz going around about your new terms and conditions that include the paragraph noted below. I am formally asking you to opt-out this account of any such “optimization” to my ads, keywords, bids or budgets for this account.
______________________

“OPTIMIZATION. In the U.S. only, for those advertisers not bound by an Insertion Order, we may help you optimize your account(s). Accordingly, you expressly agree that we may also: (i) create ads, (ii) add and/or remove keywords, and/or (iii) optimize your account(s). We will notify you via email of such changes made to your account(s), and can also include a spreadsheet of such changes upon your written request. If you would like any of such changes reversed, please reply to such email within 14 days of the change(s), and we will make commercially reasonable efforts to reverse the change(s) you specifically identify. Notwithstanding the foregoing, you remain responsible for all changes made to your account(s), including all click charges incurred prior to any reversions being made. It is your responsibility to monitor your account(s) and to ensure that your account settings are consistent with your business objectives.”
__________________________

Yahoo does not know my customers and what is relevant to us, and you do not have our permission to make changes to this account without me or my clients approving of the changes FIRST. If you want to make suggestions, we’ll happily look at them and consider them, and MAY decide to agree to all, some, or none of them. We do not agree with you making changes on your own, letting us know after the fact, and then not guaranteeing that you will fix any problems immediately (if at all) without charging us. If you insist on doing so, please be notified now that we will cancel our account and transition the budget to your competitors.

Here are a couple of examples of why I will not allow this to happen:
– Your “system” repeatedly denies very relevant keywords and other changes I have tried to make to my accounts. I’ve often had to call and explain why my changes were relevant and then get you to escalate the issue to get approval. In the meantime I’ve had old URLs still listed, perfectly good keywords not approved, misspellings in ads, etc. sitting there on public view while you figure out if I know what I’m talking about.
– You repeatedly screw up acronyms by letting your automated system change them, and then make me and my clients look bad while the incorrect ads are live (i.e. – changing PVCS to Pvcs)
– When I have decided to let you guys do “optimization recommendations” for my clients in the past, you have suggested ads that don’t work for us, changed match types that would have resulted in bidding on untargeted terms, and have even included keywords for things my clients were not selling. Not once have I agreed to your suggestions and let the “optimization” go through.

If you can’t do it right as it is, how can I trust you to do it right without the input or control of me and my clients?

Please respond and confirm that this account is opted out of the “optimization” policy. If not, I will cancel this account and the others I have with you. You will see the same message from my other clients’ accounts when I log in to them and send it to you again for each one.

Thank you for your immediate attention to this matter.”

I am pleased to report that Yahoo did respond quickly via a pleasant email that included the following:

“Thank you for following up with us regarding our Terms and Conditions update. Since you request that we not make any optimization changes in the future, we will note this in your record to ensure that your account is not optimized by our specialists.”

Hopefully they will honor it.

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Since I first attended SES in Boston, I’ve noticed the event has changed along with the industry. For starters, the overall energy level has waned as the SES appeals to a more broad and corporate audience. Back in the early days, you could sense the nervous energy and appreciated the “insider information” now outlawed by legal departments.

On the flip side, the content has evolved to a more strategic level, which I appreciate as a business owner. There are certainly more opportunities for hand-on training through SEMPO Institute and Search Engine Academy that take some of the burden off of SES. The parties continue to impress, however.

While they may not be quite as edgy and wild as in the past, the boys at Webmaster Radio surely know how to throw a SearchBash. The presenters are consistently better than in the past, yet I’m still surprised that some were truly rusty and tended to be overly self-promotional on occasion. But we search marketing professionals don’t attend SES for the parties or presenters as much as we do for the content and networking.

Unfortunately for me, I was so busy blogging and keeping things running at Anvil Media, that I wasn’t able to partake in much of the networking opportunities (lunches and some parties). That said, I was able to take away a few nuggets from the content, which I’ll summarize for those that don’t have the time to read my blog posts.

Based on a non-scientific analysis of session attendance and overheard conversations, I believe the hottest single topic was social media (including platforms, monitoring and measurement tools, optimization techniques, link development and reputation management strategies). Secondarily, I there was a bit of buzz about local and mobile search, but it’s still so early in the game that the following is still relatively small.

Perhaps the most inspirational session was Andrew Tomkins keynote this morning about the future of search. Essentially, the Chief Scientist at Yahoo! Research outlined a new abstract-based approach to search results that I found intuitive, powerful and inspiring. We’ll see if my judgment amounts to much, however. All-in-all, an educational event with a touch of inspiration.

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